For the safety of all my customers, I do not offer returns on body jewelry. But it's super easy to switch out your hoop to a different size if you need something bigger or smaller - that's why I make my designs as captive rings! Just email me if you need a new hoop.
I stand behind the quality of my work 100%. If your item arrives damaged, or there's something wrong with your order, I'll fix it immediately at no cost to you.