I don’t take custom orders (my process is a little too slow and chaotic for that), but I do keep a running list of requests people send in. If there’s a creature or idea you’d love to see in septum or daith form — tell me! Some of my favorite designs started as suggestions from people like you.

I completely get it, I change my mind too! If you need to cancel your order please send me an email within 24 hours of placing the order. Otherwise, I will have already started making your order and I cannot cancel it.

Shipping costs $4.60 for US orders under $50. US orders over $50 ship free.

Shipping costs for locations outside of the US vary from $14-$20. You can use the shipping calculator located on the cart page (when items are in your cart) to see the cost to ship to your country.

All orders are shipped via USPS with a tracking number.

Your jewelry is custom made for you in the size you select - all of my pieces are made to order. My current fabrication time is 14 business days (Mon-Fri, weekends + holidays excluded).

I currently offer worldwide shipping. You can use the shipping calculator on your cart page to see an estimate of shipping costs to your location.

Both USA and international shipments are sent via USPS in a tiny gift box for protection and will come with a tracking number. You are able to find your tracking number in the shipment notification email, as well as on the order status page (you can find a link to that in your order confirmation email). 

For the safety of all my customers, I don’t accept returns on piercing jewelry — all body jewelry sales are final.

But don’t stress: all my septum and daith pieces are captive beads and my studs are threadless tops, which means if you accidentally order the wrong size, it’s an easy fix. Just swap the hoop or the labret backing!

Not sure what size you need? Send me an email before you check out — I’m happy to help you get it right the first time.

Refunds are credited back to the original payment method. The money is immediately deducted from my account the moment you get a notification that the order was cancelled and refunded.

If you paid using a credit card, it usually takes 3-5 business days for the money to get credited back to your account (this is determined by your bank or card issuer, not me). If you paid using a PayPal e-check it may take up to 10 business days for the refund to fully process. 

Business days do not include weekends.